REFUND POLICY
Cancellation Policy
·Orders may be cancelled within 24 hours of placing the order for a full refund.
·If an order is cancelled after 24 hours (but before it has been shipped), a 15% charge will be applied to cover our order processing costs.
·Orders that have already been shipped cannot be cancelled.
Return Policy
·Orders may be returned within 14 days of delivery.
·To initiate a return or exchange, please contact us at .
·The following conditions must be met for a successful return or exchange:
·Items must be returned with all tags attached and in their original packaging.
·Items must be unworn, unwashed, unaltered, stain-free, and in sellable condition.
·Customers are responsible for shipping costs and any customs duties associated with the returned parcel.
·Items must be shipped via Standard Shipping, and the tracking number must be provided to us via email.
·Please contact us before shipping the item back to obtain the correct return shipping address.
Exchange & Refund
·Once a returned item has been received and verified to meet our return policy, we will process the exchange or refund as follows:
·If an exchange is requested, we will ship the requested size or style.
·If a refund is requested, we will submit a refund request through the original payment method.
·Please note that refunds may take 1-3 business days to process, depending on your bank or credit card provider.
Defective Products
·For defective products (incorrect, damaged by the carrier, or defective in another way), please contact our customer service for assistance.
For any further assistance, please email us at service@figuresite.com.
Dive Into Nature Life
Our story began with the recognition that our modern, fast-paced lives often leave us disconnected from the natural world. We sought to create a brand that not only celebrates the beauty of nature but also serves as a reminder of the bond between humans and the environment. Thus, Our brand was born.
Our Fabric
Our commitment to sustainability and responsible sourcing is at the core of our brand values. By choosing 100% cotton, we provide soft, breathable, and eco-friendly clothing that aligns with our dedication to preserving the environment for future generations.
Our Design
Our designs capture the essence of outdoor activities and the serenity of nature, featuring a diverse array of prints that cater to every nature lover's taste. From breathtaking landscapes and iconic outdoor activities to intricate flora and fauna, our wide range of t-shirt prints ensures that there's something for everyone.
Contact Us
If you have any questions or need assistance, please feel free to reach out to us at service@figuresite.com. Our team is always happy to help and provide you with the information you need.