There is a link provided with someone who needs to deliver again and exchanges the product but not refunds the money.
You can connect your PayPal, credit card, debit card or bank account to PayPal for purchasing some of our products. After submitting an order, you will be redirected to PayPal to complete the transaction.
1.Log in to your PayPal account or use Credit Card Express; 2.Enter your card details and the order will be shipped to your PayPal address. Then click “Submit”; 3.Your payment will be processed and an invoice will be sent to your e-mail address;
NOTE: Your order will be shipped to your PayPal address. Please ensure that it is correct and complete.
Dear valued customers, Thank you for your appreciation on our website.
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 1-3 days after the order is placed.
Shipping time: This refers to the time that takes for items to be shipped from our fulfillment center to the destination.
Worldwide: Standard Shipping (15 -18 days): $9.89. Free Standard Shipping (15- 18 days): Over $49
As you know, COVID-19 has a significant impact on daily operations in factories and logistics sectors. So the delivery might has been delayed.
Please pay attention to fill in the address：In order to make the deliverysmoothlyandsuccessfully, please offer us your detailed shipping address as follows: apt、valid street、City、State、Country、Zip Code、Phone Number.
If you are a customer from Hong Kong or Chile,According to the request from the shipping company, you need to pay attention to the following points.
According toHong Kong's shipping policy, theBlack T-Shirtcan not clear on Hong Kong customs.So we can not ship the black T-shirt to you.
According to feedback from the shipping company,receiver's tax IDis necessary for custom clearance in Chile.For example:23.627.716-9/42.716.715-K.
If you have questions, feel free to contact us at email@example.com,we will reply to you asap.Hope you have a good day~
We accept order cancellation within 24 hours you placed your order. If the order is canceled you will get a full refund. You have to inform us via this email firstname.lastname@example.org to cancel your order. Cancellation after 24 hours, you would be charged 15%of the order value to cover our order processing cost. We do NOT accept order cancellation request if the order has been shipped.
Returns (if applicable)
We accept return on products. Customers has the right to apply for return within 14 days after the receipt. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Normally, the whole process will take 7-10 working days. If you do not reveive your refund money, please feel free to contact us via email: email@example.com.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Methods for the return
Please contact email@example.com to confirm that it meets the return policy and then deliver it to the return address.